RocketSpin Casino Terms

Welcome to RocketSpin Casino. These Terms and Conditions govern your use of our website and services. By creating an account, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree, you must not access or use our platform. At RocketSpin, we reserve the right to amend these terms at any time, and continued use of our services constitutes acceptance of any changes.

Who We Are

Our casino is operated by Metlait SRL, registered in Costa Rica under registration number 3-102-911867, with its registered address at El Guayaval, Residencial La Campina Casa Numero Q-11, Cartago, El Guarco, Tejar, 30801, Costa Rica. We hold a licence issued by the Anjouan Gaming Commission, Government of the Autonomous Island of Anjouan, Union of Comoros, under licence No. ALSI-202509073-FI2. Our RocketSpin platform primarily serves players from Canada, Australia, New Zealand, Norway, Italy, and Arabic-speaking markets, and our site is available in multiple localizations including English, French (Canada), Norwegian, Italian, and Arabic.

Eligibility and Account Registration

To register at RocketSpin Casino, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. We do not accept players from a number of restricted countries, including Australia, Austria, Belgium, France, Germany, the United States, the United Kingdom, Russia, and several others listed in our full restriction policy. We at RocketSpin verify that you are opening only one account; duplicate accounts linked by name, address, email, card number, IP address, or shared household are strictly prohibited.

• We require accurate and complete registration information from every player
• You must not use a VPN or proxy service to access our platform, and you confirm this at registration
• We may confiscate funds and suspend access if an overlap of IP addresses between accounts is detected, and such decisions are final

Deposits and Withdrawals

Our RocketSpin platform accepts a wide range of payment methods, including Visa, Mastercard, Apple Pay, Google Pay, bank transfer, Paysafecard, Neosurf, Postepay, MiFinity, Interac, and major cryptocurrencies such as Bitcoin, Ethereum, USDT, Dogecoin, Litecoin, and Bitcoin Cash. The minimum deposit is 20 EUR or the equivalent in your chosen currency, and all deposits are processed free of charge and instantly. We do not accept third-party payments under any circumstances.

Withdrawal minimums start at 20 EUR/USD for most methods, while bank transfers require a minimum of 500 USD. We apply withdrawal limits of 5,000 EUR per week and 20,000 EUR per month, though exceptions may be granted to our most active players. If your total bets since the last deposit are below three times that deposit amount, we may apply processing fees to both deposits and withdrawals.

Verification and Identity Checks

Before processing any payout, we may require you to complete identity verification. We at RocketSpin Casino may request passport details, identification cards, proof of residence, and statements verifying the source of funds, submitted in the Latin or Cyrillic alphabet. If documents cannot be provided in these formats, we may require video verification showing you presenting the documents. If we cannot reach you by email or phone within two weeks of a withdrawal request, we reserve the right to lock your account due to incomplete KYC. Winnings may be forfeited if full verification is not completed within 40 days of our request.

Bonuses and Promotions

Our Rocket Spin welcome package offers up to 5,000 EUR/USD plus 300 Free Spins across your first four deposits. Minimum qualifying deposits vary by currency, and wagering requirements are set at x40 on both bonus funds and free spins, with a bonus duration of three days. At RocketSpin Casino, we also run regular promotions such as the Tuesday Reload, Thursday Boost, Friday Fortune, and Sunday Funday offers, each with its own code, minimum deposit, and wagering terms.

• We allow only one active bonus per player, account, household, or shared environment at any given time
• We require real money to be wagered before any bonus funds are used
• We set a maximum bet of 5 EUR/USD while wagering a bonus, and bonuses are automatically cancelled if your active balance falls to 0.05 EUR or less
• For deposit match bonuses of 300% and above, we cap the maximum withdrawable amount at 10x the deposit

We at RocketSpin do not offer no-deposit bonuses to players from a number of jurisdictions, and where available, no-deposit bonus winnings are capped at 50 EUR, with full verification and a minimum deposit required before withdrawal.

Our Games

RocketSpin Casino features over 17,000 games from 176 providers, including Pragmatic Play, Play'n GO, Evolution-powered live tables, KA Gaming, and many more. Our game library spans slots, jackpots, Megaways, live dealer blackjack, roulette, baccarat, poker, and game shows. We apply different wagering contributions depending on game type: slots contribute 100%, while table games such as blackjack, roulette, and video poker typically contribute 5%, excluding live dealer variants. We note that all jackpot slots are restricted while any bonus is active.

Responsible Gambling

We are committed to promoting responsible play across our RocketSpin platform. You are encouraged to set personal limits on deposits, losses, and session time, and to contact our support team if you feel your gambling habits require attention. Our Rocket Spin Casino team takes player wellbeing seriously and provides resources for those who may need assistance with problem gambling.

Account Inactivity

If your account remains inactive for 12 consecutive months without login, we classify it as dormant and may apply a monthly administrative fee of at least 25 EUR while your balance remains positive. We recommend logging in periodically to avoid these charges.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access to our platform. We at RocketSpin Casino are not liable for any indirect, incidental, or consequential damages arising from your use of our services, to the fullest extent permitted by applicable law. You acknowledge that online gambling carries inherent risk, and you participate at your own discretion.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect changes in our services, regulatory requirements, or business practices. We encourage you to review this page regularly. Your continued use of RocketSpin after any amendment constitutes your acceptance of the revised terms.

Contact Us

If you have questions regarding these terms, our support team is available 24/7 via live chat with real human agents, no bots involved. You may also reach us by email at [email protected], or, for VIP players, at [email protected] and via WhatsApp. We at Rocket Spin Casino are always ready to assist you.